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The Triple Room at Shibuya Excel Hotel Tokyu offers 366 sq. ft. of comfortable space with views over Shibuya’s cityscape. Thoughtfully arranged for convenience and accessibility, the room welcomes up to 3 guests and includes complimentary wired internet and free WiFi to keep everyone connected.
Sleeping three is simple and relaxed with 3 Twin Beds dressed in premium bedding and a pillow menu for personalised comfort; blackout drapes and climate-controlled air conditioning help ensure a restful night. The private bathroom features a deep soaking bathtub and a shower/bathtub combination, a bidet-equipped toilet, a hair dryer and complimentary toiletries including shampoo, soap, toothbrush and toothpaste, towels and slippers. Rollaway or extra beds are not available, and a free crib can be provided for families.
Practical in-room perks include a 32-inch flat-screen TV with digital channels and pay movies, a refrigerator, free bottled water, daily housekeeping and free daily newspapers. Guests may order in-room dining (room service) and can request in-room massage services. The room is designed with accessibility in mind, offering wheelchair-accessible features where applicable, and aims to provide a convenient base for exploring Shibuya while keeping essential comforts and connectivity close at hand.

















This category sits on floors 7 to 12 of the hotel's 25 floors, with views over Shibuya's cityscape. The exact outlook depends on which side of the building your room faces, so it varies from room to room.
The private bathroom has a deep soaking bathtub with a shower/bathtub combination and a bidet-equipped toilet. It comes with a hair dryer, shampoo, soap, toothbrush and toothpaste, towels, slippers and toilet paper.
You get free WiFi and free wired internet, a 32-inch flat-screen TV with digital channels and pay movies, a refrigerator and free bottled water. Daily housekeeping, free daily newspapers and guidebooks are included. Room service and in-room massage are also available. The bedding is premium, with a pillow menu, blackout drapes and air conditioning.
Yes. The hotel welcomes children of all ages, and a free crib is available. Children aged 7 and above are charged as adults. With three twin beds and no rollaway option, it works best for a party of up to three. Check-in is from 14:00 and check-out is by 11:00.
The room is set up with wheelchair-accessible features, and the hotel offers barrier-free facilities including a multipurpose toilet and wheelchair rental. Accessible parking is also offered, though parking carries a surcharge.
The hotel is inside Shibuya Mark City and directly connected to Shibuya Station, with the central ticket gate about 3 minutes' walk away. Shibuya Scramble Crossing is about 120 m away and the Hachiko statue is roughly 80-90 m away. SHIBUYA SKY is about 230 m away. Airport limousine buses stop on the same 5th floor as the front desk.
Estacion Café on the 5th floor overlooks the Shibuya Scramble Crossing and is open 09:00-22:00. In-room dining runs from 11:00 to last order at 20:30. The 25th-floor restaurants are being relaunched as SHIBUYA PANORAMA, with Bistro A bientôt and an 8-seat Sushi Kappo Shunsai opening on 30 November 2026. There is a fitness room on the 6th floor for guests. The hotel has no swimming pool or spa, and the nearest beaches are around Kamakura and Enoshima on a day trip.
Check-in runs from 14:00 until 23:59 and check-out is by 11:00. The front desk on the 5th floor of Shibuya Mark City is staffed 24 hours. If you expect to arrive after midnight, contact the hotel by phone or email at least a day ahead.
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