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The Deluxe Room on floors 13–19 at Shibuya Excel Hotel Tokyu offers 413 sq. ft. of space with Shibuya city views and a bedroom designed for comfort and convenience. Climate-controlled air conditioning and blackout drapes ensure a restful stay, while premium bedding and a pillow menu let you personalise your sleep experience. Entertainment includes a 32-inch flat-screen TV with digital channels and pay movies, and connectivity is covered with free wired internet and complimentary WiFi throughout the room.
Sleeping two guests, the room is furnished with 2 Twin Beds and thoughtful in-room touches such as a refrigerator, free bottled water and a guidebook. The private bathroom contains a shower/bathtub combination with a deep soaking bathtub, a bidet-equipped toilet, and complimentary toiletries including shampoo, soap, toothbrush and toothpaste, and towels. Additional conveniences include a hair dryer, slippers and daily housekeeping. Please note rollaway/extra beds and cribs are not available for this room type.
Dining and services extend the in-room experience: room service is available, and the property provides free daily newspapers. An iron and ironing board can be supplied on request, and in-room massage is offered for guests who wish to unwind. Whether you are in Shibuya for business or leisure, this Deluxe Room balances a central location with practical amenities to make a short or extended stay straightforward and comfortable.



















This room sits on the 13th to 19th floors and looks out over Shibuya city. The hotel is inside the Shibuya Mark City building, directly above Shibuya Station, so you wake up in the middle of the neighbourhood. Blackout drapes let you control the light when you want to sleep.
The private bathroom has a shower/bathtub combination with a deep soaking bathtub and a toilet with a bidet. It comes stocked with shampoo, soap, toothbrush and toothpaste, towels, a hair dryer and slippers. After a day of sightseeing, the deep tub is a good way to unwind.
You get free Wi-Fi and wired internet, free bottled water, a refrigerator, free daily newspapers, guidebooks and daily housekeeping. An iron and ironing board can be supplied on request. Breakfast is available at a surcharge and is not automatically part of the room rate.
The room has a 32-inch flat-screen TV with digital channels and pay movies. Room service is available, and in-room massage can be arranged if you want to relax without leaving. The pillow menu and premium bedding help with sleep.
The hotel has no swimming pool and no spa. It does have a fitness room on the 6th floor for current guests, with two running machines, a training machine and a balance ball. For relaxation, you can use the in-room massage service mentioned above.
Estacion Café on the 5th floor overlooks the Shibuya Scramble Crossing and is open 09:00–22:00 (last order 21:30), with afternoon tea available. The 25th-floor restaurants are being renewed as SHIBUYA PANORAMA, with a French bistro and an 8-seat sushi restaurant scheduled to open on 30 November 2026. In-room dining runs from 11:00 to a last order of 20:30.
Shibuya Scramble Crossing is about 120 m away, the Hachiko statue is roughly 80–90 m, and SHIBUYA SKY is about 230 m. The station connects directly into the building. A limousine bus from Narita (about 85–90 minutes) and Haneda (about 40–60 minutes) stops on the same 5th floor as the hotel lobby.
Check-in runs from 14:00 to 23:59 and check-out is by 11:00. The front desk on the 5th floor is staffed 24 hours. Parking is available for a surcharge. Pets are not allowed, though service animals are welcome. The hotel accepts major credit cards and cash.
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