Standard Double, 7 - 12F

This room sits on the 7th to 12th floors of Shibuya Excel Hotel Tokyu and looks toward Shibuya's cityscape. The hotel is inside the Shibuya Mark City building, so you wake up in the middle of the district rather than in a quiet residential area.

The room has 1 Double Bed with premium bedding and a pillow menu, and it sleeps 2 guests. It suits a couple or a solo traveller. A rollaway or extra bed cannot be added, so it is not the room for a party of three or more.

The private bathroom has a deep soaking bathtub with a shower/bathtub combination and a toilet with an integrated bidet. Towels, a hair dryer, soap, shampoo, a toothbrush and toothpaste and other free toiletries are provided, along with slippers.

At 226 sq. ft. this is a compact room, and guest feedback on the hotel notes that rooms can feel narrow. It works well for a short city break or business trip. For a longer stay it helps to have a refrigerator, free bottled water, daily housekeeping, room service and free WiFi on hand, and a free crib is available.

A free crib is offered, which suits families travelling with an infant. The hotel welcomes children of all ages, and children aged 7 and above are charged as adults. Because the room has one double bed, sleeps 2 and cannot take a rollaway, larger families will need more than one room.

The hotel is directly connected to Shibuya Station through Shibuya Mark City, with JR, Tokyo Metro and Tokyu lines. The Scramble Crossing is about 120 m away, the Hachiko statue is roughly 80–90 m, and SHIBUYA SKY is about 230 m. The front desk is open 24 hours on the 5th floor.

An airport limousine bus serves the hotel, with its stop on the same 5th-floor level as the lobby. It takes about 85–90 minutes from Narita and 40–60 minutes from Haneda. This is a public bus service rather than a private hotel shuttle. The Narita Express also runs to Shibuya Station, a short walk from the hotel.

Room service is available, and in-room dining runs from 11:00 to last order at 20:30. Estacion Café on the 5th floor is open 09:00–22:00 and overlooks the Shibuya Scramble Crossing. The 25th-floor restaurants are being renewed as SHIBUYA PANORAMA, with a French bistro and an eight-seat sushi restaurant scheduled to open on 30 November 2026. Breakfast is charged separately and is not automatically included in the room rate.

Check-in runs from 14:00 to 23:59 and check-out is by 11:00. If you will arrive after midnight, contact the hotel in advance. Guests can use the 6th-floor fitness room, and WiFi is free. The hotel has no swimming pool, parking carries a surcharge, and pets are not allowed, although service animals are welcome.