Quad Room, 7 - 12F

This room sits between the 7th and 12th floors of Shibuya Excel Hotel Tokyu and has city views over Shibuya. The hotel is inside the Shibuya Mark City building, directly above Shibuya Station. Shibuya Scramble Crossing is roughly 120 m away.

The private bathroom has a deep soaking bathtub with a shower/bathtub combination and a bidet. Shampoo, soap, a toothbrush and toothpaste, towels, slippers, toilet paper and a hair dryer are provided.

You get free WiFi and free wired internet, a 32-inch flat-screen TV with digital channels and pay movies, and a refrigerator with free bottled water. The room also has air conditioning, blackout drapes, premium bedding and a pillow menu. Daily newspapers, daily housekeeping and room service are included, and in-room massage is available on request.

The hotel is connected to Shibuya Station through Shibuya Mark City, with JR, Tokyo Metro and Tokyu lines. The central ticket gate is about a 3-minute walk away. An airport limousine bus stops on the same 5th floor as the hotel lobby. It takes about 85–90 minutes from Narita and 40–60 minutes from Haneda.

Estacion Café, lounge is on the 5th floor, open 09:00–22:00 (last order 21:30), and overlooks the Shibuya Scramble Crossing. In-room dining runs from 11:00 to a last order of 20:30. Breakfast is available at an additional charge. The 25th-floor restaurant space is being relaunched as SHIBUYA PANORAMA, with a French bistro and an 8-seat sushi restaurant opening on November 30, 2026.

Check-in is from 14:00 to 23:59, and check-out is by 11:00. The front desk on the 5th floor is open 24 hours. Guests arriving after midnight are advised to contact the hotel at least a day ahead. The hotel has no swimming pool and no spa. Current guests can use the 6th-floor fitness room, which has two running machines, a training machine and a balance ball.

Yes — the room is family friendly and a free crib can be added for an infant. With four twin beds already in place for older children or adults, the crib is the only supplementary sleeping arrangement, so it suits families with a baby plus school-age children more than a party needing an extra adult bed.

This category occupies the 7th to 12th floors with standard Shibuya city views and is built around group-sized sleeping with four twin beds. Shibuya Excel Hotel Tokyu also holds a dedicated Ladies' Floor for female guests only and a higher Excel Floor aimed at guests wanting extra security and privacy — the Quad Room sits apart from both, designed instead for families and groups wanting space and flexibility over floor exclusivity.

Alongside the four twin beds, the room includes free wired internet on top of free WiFi, a pillow menu and premium bedding, daily housekeeping, free daily newspapers and guidebooks, and an iron and ironing board on request — practical extras for guests settling in for more than a night or two.

Being on the lower-to-mid floors of a hotel built into Shibuya Mark City, guests are only a few minutes from street level and from Shibuya Scramble Crossing, roughly 120 m away, and the Hachiko Statue a short walk beyond that. Shibuya Center-Gai and the Shibuya 109 shopping area are both within a few hundred metres, making the Quad Room a convenient base for groups who want to come and go easily.