Excel Semi-, 21 - 24F Room

This room sits on the 21st to 24th floors and has a city view over Shibuya. The hotel is built into the Shibuya Mark City complex, directly above Shibuya Station, so you are looking out over one of Tokyo's busiest districts. The Scramble Crossing is only about 120 m from the building.

At 215 sq. ft. it is a compact one-bedroom room, best for couples, solo travellers or business stays. It has a refrigerator, free bottled water, daily housekeeping and a 32-inch TV, which covers the practical needs of a short or medium stay. Guests do mention that rooms in the hotel can be narrow, so travellers with a lot of luggage should plan accordingly.

The private bathroom has a deep soaking bathtub with a shower/bathtub combination and a bidet. Towels, slippers, a hair dryer, shampoo, soap, toothbrush and toothpaste and other toiletries are provided free of charge.

You get free WiFi and free wired internet, a 32-inch flat-screen TV with digital channels and pay movies, a refrigerator and free bottled water. Room service is available, and free daily newspapers and guidebooks are supplied.

Estacion Café on the 5th floor is open 09:00–22:00 (last order 21:30) and overlooks the Shibuya Scramble Crossing. In-room dining runs from 11:00 until a last order of 20:30. The 25th-floor restaurant space is being relaunched as SHIBUYA PANORAMA, with a French bistro and an eight-seat sushi counter scheduled to open on 30 November 2026. Breakfast is available at a surcharge rather than included in the room rate.

The hotel connects directly to Shibuya Station through Shibuya Mark City, with the JR Yamanote and Saikyo lines, three Tokyo Metro lines and the Tokyu lines all close by. The airport limousine bus stops on the same 5th floor as the front desk. It takes roughly 85–90 minutes from Narita and 40–60 minutes from Haneda. The front desk is staffed 24 hours.

Check-in is from 14:00 until 23:59 and check-out is by 11:00. If you expect to arrive after midnight, contact the hotel by phone or email at least a day ahead.

The hotel has no swimming pool and no confirmed spa. Guests can use the 6th-floor fitness room, which has two running machines, a training machine and a balance ball. The neighbourhood has plenty to offer: SHIBUYA SKY is about 230 m away, Shibuya Center-Gai about 370 m and Yoyogi Park about 1 km. There are no swimming beaches near Shibuya. The nearest beach access is on a Kamakura and Enoshima day trip.

The room itself is wheelchair accessible. The hotel also provides barrier-free facilities, including a multipurpose toilet and wheelchair rental, and accessible parking is offered. Parking carries a surcharge.