BookResorts™ is an independent travel network offering over 100,000 hotels worldwide.is an independent travel network.

Shibuya Excel Hotel Tokyu Tokyo, JP
Book Now Or call, 24/7+1 (888) 605-1350
Rooms & Suites Dine & Drink Activities Gallery FAQs
Ready to book?Lowest online rate, free perks and upgrades.Book nowCall 24/7 · 888-605-1350

Excel, 21 - 24F Room

  • 323 sq ft
  • Sleeps 2
  • 2 Twin beds

About this room

This Excel room at Shibuya Excel Hotel Tokyu measures 323 sq. ft. and offers a compact, well-appointed base in the heart of Shibuya with a Shibuya city view. Designed for two guests, the room combines practical circulation with climate-controlled comfort and blackout drapes to help ensure restful sleep amid the city's energy.

Sleeping arrangements include two Twin Beds dressed with premium bedding and a pillow menu for personalised comfort; rollaway beds and cribs are not available. The private bathroom features a shower/bathtub combination with a deep soaking bathtub and bidet, and comes supplied with free toiletries, shampoo, soap, toothbrush and toothpaste, towels, slippers and toilet paper. A hair dryer is provided for convenience.

Complimentary connectivity and in-room conveniences are part of the stay: free wired internet and free WiFi, a 32-inch flat-screen TV with digital channels and pay movies, a refrigerator and free bottled water. Guests also benefit from daily housekeeping, free daily newspapers and guidebooks in the room, plus in-room massage services available on request; room service is offered during hotel service hours. The room is accessibility-friendly with wheelchair-accessible features. Note that extra beds are not an option, so the room is best for two adults seeking a central, comfortably equipped stay at Shibuya Excel Hotel Tokyu.

What's included

  • Upper-floor room on levels 21 to 24 with Shibuya city views
  • 323 sq. ft. one-bedroom room with a compact layout for two guests
  • Two twin beds with a pillow menu, sleeping up to two guests
  • Private bathroom with deep soaking bathtub, shower, bidet and free toiletries
  • Climate-controlled room with blackout drapes and premium bedding for restful sleep
  • In-room refrigerator with complimentary bottled water for your stay
  • 32-inch flat-screen TV with pay movies, room service and free WiFi
  • Free daily newspapers, guidebooks, daily housekeeping and in-room massage on request
Keep exploring

Other rooms & suites

View all 14 →
Frequently asked questions

Excel, 21 - 24F Room FAQs

See all FAQs →
What does the Excel, 21 - 24F Room at Shibuya Excel Hotel Tokyu look out on?

This room sits on the 21st to 24th floors and has a Shibuya city view. Being high in the building, it lifts you above the street-level bustle while keeping you in the middle of the district.

How big is the room, and is it comfortable for a longer stay?

The room measures 323 sq. ft. as a one-bedroom layout. It is compact but well equipped, with a refrigerator, free bottled water, daily housekeeping and free daily newspapers. That makes it practical for a short city break or a business trip.

What is the bathroom like?

The private bathroom has a deep soaking bathtub with a shower and a bidet. It comes with free toiletries, shampoo, soap, a toothbrush and toothpaste, towels, slippers and a hair dryer.

What is included with this room?

You get free WiFi and free wired internet, a 32-inch flat-screen TV with digital channels and pay movies, a refrigerator with free bottled water, and room service. Daily housekeeping, free daily newspapers, guidebooks and in-room massage on request are also part of the stay. Breakfast is charged separately.

Where is the hotel, and how easy is it to get from the airport?

The hotel is inside Shibuya Mark City, directly connected to Shibuya Station. Shibuya Scramble Crossing is about 120 m away and SHIBUYA SKY about 230 m. The airport limousine bus stops at the hotel, taking about 85 minutes from Narita and 40 to 60 minutes from Haneda. The 24-hour front desk is on the 5th floor.

What dining options are there at the hotel?

Estacion Café on the 5th floor overlooks the Shibuya Scramble Crossing and is open 09:00 to 22:00 (last order 21:30), serving breakfast, lunch, afternoon tea and dinner. The 25th-floor restaurant space is being relaunched as SHIBUYA PANORAMA, with a French bistro and an 8-seat sushi counter opening on 30 November 2026. In-room dining runs from 11:00 to a last order of 20:30.

What should I know about check-in, check-out and the hotel's facilities?

Check-in is from 14:00 to 23:59 and check-out is by 11:00guest fitness room on the 6th floor but no swimming pool or spa, and pets are not allowed.

How are the two beds arranged in this room, and who does it suit best?

The Excel, 21 - 24F Room is furnished with 2 Twin Beds, sleeping 2 guests comfortably. The layout works well for couples who prefer separate beds, business colleagues sharing a trip, or friends travelling together, and the premium bedding and pillow menu let each guest tailor their own sleep setup.

Is there a balcony or outdoor space with this room?

This is an indoor city room rather than one built around a balcony or terrace. Instead, blackout drapes frame the window view over Shibuya, so you can enjoy the skyline by day and shut it out completely for sleep, which suits the high-rise setting of this upper-floor category.

Is this room accessible for guests who use a wheelchair?

Yes. The Excel, 21 - 24F Room is designed with wheelchair accessibility in mind, making it a practical choice for travellers who need step-free, accessible room features alongside the hotel's broader barrier-free facilities.

Bright daytime view of the Shibuya Excel Hotel Tokyu lobby lounge with large windows and seating.
Book your stay

Direct Access to Shibuya Station

  • Lowest rate guarantee
  • Complimentary perks & upgrades
  • 24/7 concierge
Check availability Call 888-605-1350
Offer terms

Price comparison & offer terms

These terms apply to the price comparison, Lowest Price Guarantee, free perks and concierge service shown on this site.

How we compare rates

The nightly rate shown is the lowest nightly rate we found for Shibuya Excel Hotel Tokyu after searching every available night up to 12 months in advance, based on single occupancy (one guest). We compared that rate with publicly available rates on other online travel agencies (OTAs), such as Expedia, Hotels.com and similar sites, and show the price difference we found. We don't name the specific site each comparison came from.

Rates and availability change constantly. The rate for your dates, room type and number of guests may be different. The full price, including taxes and fees, is shown before you confirm.

Lowest Price Guarantee

Free perks & upgrades

24/7 concierge

General

BookResorts may change or end these offers at any time. These terms are in addition to our Terms & Conditions and Privacy Policy. BookResorts is an independent travel agency and is not affiliated with Shibuya Excel Hotel Tokyu.
Legal

Terms & Conditions

Last updated: January 1, 2026

Please read these Terms carefully. They contain important information about limitations of our liability and the resolution of disputes through binding arbitration and a class action waiver (Section 16), and our right to change these Terms (Section 18).

1. Acceptance of these terms

These Terms & Conditions (the “Terms”) govern your access to and use of BookResorts and any booking you make through us. By using the site or making a reservation, you agree to these Terms. If you do not agree, please do not use the site.

2. Definitions

“We,” “us,” and “our” refer to BookResorts, operated by SVH Tours & Travel Services, Inc. “You” refers to the person using the site or making a reservation. A “Supplier” or “Travel Provider” is the hotel, resort, or other provider that supplies the travel services. “Travel Services” means the room stays and related services made available through us. “Content” means text, descriptions, images, reviews, and other material on the site.

3. Who we are

BookResorts is an independent online travel agency that acts as an intermediary between you and Suppliers. We are not a hotel, and we are not owned by, affiliated with, endorsed by, or sponsored by any hotel or brand featured on the site. When you book, your reservation is made with the Supplier through us as agent.

4. Eligibility & use of the site

You must be at least 18 years old (or the age of majority where you live) and able to enter a binding contract. You agree to use the site only to make legitimate reservations for yourself or for someone you are authorized to act for, to provide accurate and complete information, and to inform any other traveler of the terms that apply to their reservation.

5. Bookings & confirmation

All reservations are subject to availability and to the rate rules, restrictions, and policies shown at the time of booking. A reservation is confirmed only when you receive a confirmation from us. You are responsible for reviewing the rate rules (including cancellation terms) before you book.

6. Prices, fees, taxes & currency

Prices are shown in the currency indicated and include applicable taxes and fees unless stated otherwise; the total is displayed before you confirm. Our price may include a service fee and may differ from the rate offered directly by the Supplier. Currency conversions, where shown, are estimates. Certain taxes or resort fees may be collected by the Supplier at the property.

7. Cancellations, changes & refunds

Each rate carries its own cancellation policy, shown before you book (for example, non-refundable, or refundable up to a stated deadline). Refund eligibility and timing follow the policy attached to the rate you select. Service fees may be non-refundable. Failure to check in (“no-show”) may result in forfeiture of the amount paid, per the rate rules.

8. Your responsibilities

You are responsible for having valid identification and any required travel documents (such as a passport or visa), and for complying with the Supplier’s policies, including minimum check-in age, occupancy limits, deposits, and identification requirements. You are responsible for the accuracy of all guest information you provide.

9. Suppliers & third-party services

Suppliers are independent third parties. We are not liable for the acts, errors, omissions, representations, warranties, or negligence of any Supplier, or for the quality, condition, or safety of the travel services they provide. Any dispute regarding your stay or the services delivered is between you and the Supplier. Supplier terms and policies apply in addition to these Terms.

10. Third-party links

The site may contain links to third-party websites provided for your convenience. We do not control and are not responsible for those sites, and a link does not imply endorsement. Your use of any linked site is at your own risk and subject to that site’s terms.

11. Intellectual property

The site and its Content (excluding third-party trademarks) are owned by BookResorts or its licensors and are protected by law. Hotel names, logos, and trademarks are the property of their respective owners and are used only to identify the property being booked. You may not copy, scrape, or reuse any Content without permission.

12. Prohibited conduct

You agree not to use the site for any unlawful or fraudulent purpose; not to make speculative, false, or fraudulent reservations; not to use automated tools to access or scrape the site; and not to interfere with the site’s operation or security.

13. Reviews & user content

If you submit reviews or other content, you grant us a non-exclusive, royalty-free license to use, display, and distribute it in connection with our services. You are responsible for what you submit, and we may remove content at our discretion.

14. Disclaimers

The site, its Content, and the travel services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including as to accuracy, availability, or fitness for a particular purpose. We do not warrant that listings, prices, or descriptions are error-free.

15. Limitation of liability

To the fullest extent permitted by law, BookResorts will not be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or connected with your use of the site or any booking. If we are found liable, our total liability will not exceed the greater of (a) the fees you paid to BookResorts for the booking at issue, or (b) US$100. This limitation reflects the allocation of risk between us.

16. Dispute resolution

We want to resolve any concern quickly and fairly. Before pursuing a formal claim, you agree to first contact our support team at 888-605-1350 or support@bookresorts.com and give us 60 days to resolve the matter informally. If we are unable to resolve it, any dispute will be handled by the state or federal courts located in California, as set out in Section 17 (either party may still bring qualifying claims in small claims court).

17. Governing law & venue

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-laws rules. Any permitted court action will be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to their jurisdiction.

18. Changes to these terms

We may update these Terms from time to time. The version in effect at the time of your booking applies to that booking. Your continued use of the site after changes take effect means you accept the updated Terms.

19. Force majeure

We are not responsible for any failure or delay caused by events beyond our reasonable control, including severe weather, natural disasters, pandemics, strikes, government actions, or Supplier closures.

20. Miscellaneous

If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. These Terms are the entire agreement between you and us regarding the site.

21. Contact

Questions about these Terms or a reservation? Call our support team, available 24/7, at 888-605-1350.
Legal

Privacy Policy

Last updated: January 1, 2026

This Privacy Policy explains how BookResorts collects, uses, shares, and protects your personal information when you use our site or make a booking. For the purposes of applicable data protection law, the data controller is SVH Tours & Travel Services, Inc. (operating as BookResorts).

1. Information you provide

When you search, book, or contact us, we collect information such as your name, email, phone number, billing and payment details, the names and details of other guests, your travel dates and preferences, and the content of your communications with us.

2. Information we collect automatically

When you use the site, we automatically collect technical and usage data such as your device and browser type, IP address, approximate location, pages viewed, referring URLs, and interactions with the site, using cookies and similar technologies.

3. Information from other sources

We may receive information about you from Suppliers, business partners, fraud-prevention services, and (if you choose to connect one) social media platforms.

4. How we use your information

We use your information to process and manage bookings; communicate with you about reservations; provide customer support; personalize your experience; send marketing where permitted (with the ability to opt out); analyze and improve the site; prevent fraud and secure our services; and comply with legal obligations.

5. How we share your information

To complete a booking, we share necessary details with the relevant hotel and room Suppliers and with payment processors. We may also share information with service providers who support our operations, with advertising and analytics partners, with our corporate affiliates, in connection with a business transfer, with authorities where required by law, and with your consent.

6. Cookies & tracking

We use essential, performance, functional, and advertising cookies and similar technologies. You can manage non-essential cookies through your browser and through our cookie settings. For more detail, see our Cookie Policy.

7. Your privacy rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, to data portability, and to opt out of marketing.

EEA/UK (GDPR): You may access, rectify, erase, restrict, or object to processing of your data, withdraw consent, and lodge a complaint with your local supervisory authority. We process data based on your consent, the performance of a contract, our legitimate interests, and legal obligations.

California (CCPA/CPRA): You may request to know, delete, or correct your personal information, and limit the use of sensitive personal information, without discrimination. We do not sell or share your personal information as those terms are defined under California law, so no opt-out is necessary. To exercise any of your rights, contact us at support@bookresorts.com; we verify requests before responding.

8. Data retention

We keep personal information for as long as needed to provide our services and to meet legal, tax, accounting, and dispute-resolution obligations.

9. Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International transfers

Your information may be processed in countries other than where you live. Where required, we put appropriate safeguards in place (such as standard contractual clauses) for those transfers.

11. Children’s privacy

The site is intended for adults and is not directed to children. We do not knowingly collect personal information from children under 18 without appropriate consent.

12. Third-party links & social features

The site may contain links to, or features from, third-party services. We are not responsible for the privacy practices of those third parties; please review their policies.

13. Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the current version, and we will provide notice of material changes where required.

14. Contact us

Questions or privacy requests? Reach our support team, available 24/7, at 888-605-1350 or by email at support@bookresorts.com.
About BookResorts · Independent since 1993

A better way to book your hotel

BookResorts is a full-service, independent travel agency connecting travelers to unforgettable stays since 1993. Detailed hotel information, competitive all-in rates and 24/7 concierge support, all in one place.

Est. 199330+ years
100K+Hotels & resorts
200+Countries
24/7Concierge
This is not the official website of Shibuya Excel Hotel Tokyu. BookResorts is an independent travel agency and is not owned by, affiliated with, endorsed by or sponsored by Shibuya Excel Hotel Tokyu or its parent brand.

Why travelers choose BookResorts

Best available rates

We compare rates from top suppliers. Taxes and fees included, no hidden charges.

100,000+ hotels & resorts

200+ countries and 2,000+ cities, from all-inclusives to boutique stays.

24/7 concierge

Real travel specialists to build, change or help with your reservation anytime.

Full transparency

Honest details on every property: rooms, amenities and policies.

Trusted since 1993

Three decades as a full-service, independent travel agency.

Secure & protected

Every booking is handled securely and your information is protected.

How booking with us works

Questions about a reservation? Our team is here 24/7 at 888-605-1350.
Full details in our Terms & Conditions and Privacy Policy.

Lowest Price + Free Perks

UsOthers
Nightly rate
Price guarantee✓
No hidden fees✓
Perks & upgrades✓
24/7 concierge✓
Check availability

vs. sites like Expedia, Hotels.com and other OTAs ·

Book by phone888-605-1350
Book nowLowest rates Call usAvailable 24/7
Photo viewer