
Shibuya Excel Hotel Tokyu
Best for travelers who want to be literally above Shibuya Station and within steps of the Scramble Crossing and Shibuya’s shops and nightlife.
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Shibuya Excel Hotel Tokyu is a 4-star city hotel built into Shibuya Mark City and aimed at travelers who want instant access to Shibuya Station and the Scramble Crossing. Andaz Tokyo Toranomon Hills - a concept by Hyatt is a 5-star lifestyle luxury hotel in Toranomon for design-conscious travelers and those seeking full-service spa, pool and higher-end dining.
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Best for travelers who want to be literally above Shibuya Station and within steps of the Scramble Crossing and Shibuya’s shops and nightlife.

Best for travelers who want a luxury-lifestyle stay in central Tokyo with a spa, indoor pool and multiple signature restaurants.
When Shibuya Excel Hotel Tokyu wins: choose Shibuya Excel when your priority is location — immediate access to Shibuya Station, short walks to Shibuya Crossing, Hachiko and Shibuya Sky, plus straightforward, family-friendly rooms and meeting facilities. It’s a practical pick for sightseeing, shopping and group travel logistics.
When Andaz Tokyo Toranomon Hills wins: pick Andaz if you want higher-end, design-forward accommodations with a full-service spa, an indoor pool, multiple restaurants and a small number of rooms for a quieter, luxury-focused stay in Toranomon. It suits guests prioritizing wellness, contemporary design and hotel amenities over immediate Shibuya access.
Bottom line: Shibuya Excel is a high-value, location-first hotel for anyone needing instant access to Shibuya; Andaz is a step up on service, wellness and dining for travelers who want a luxury-hotel experience in central Tokyo. Choose based on whether you prefer being at Shibuya’s transport/entertainment hub or in a luxury lifestyle hotel with spa and pool.
| Category | Shibuya Excel Hotel Tokyu | Andaz Tokyo Toranomon Hills a concept |
|---|---|---|
| Overall vibe | Busy, practical city hotel above Shibuya Station | Luxury lifestyle hotel with contemporary design |
| Location | Inside Shibuya Mark City, immediate access to Shibuya Station and Scramble Crossing | Located in Toranomon Hills near Tokyo Tower and the Imperial Palace (Toranomon, Minato-ku) |
| Size (guest rooms) | 408 guest rooms across 25 floors | 164 guestrooms |
| Who it’s for / age policy | All-ages property; family-friendly | All-ages property; not adults-only |
| Pools | No swimming pool on property | Indoor pool (number of pools: 1) |
| Restaurants & bars | Two high-floor restaurants + Estacion Café (lounge/café) | Three restaurants, one bar/lounge, coffee shop/cafe; 24-hour room service available |
| Spa & wellness | No confirmed standalone spa; small fitness room on 6th floor for current guests | Full-service spa on site, health club, sauna, steam room and fitness facilities |
| Known for | Direct connection to Shibuya Station and views of Shibuya Crossing and Shibuya Sky | Design-led Hyatt lifestyle experience, elevated dining and wellness amenities |
| Meetings & events | Multiple banquet rooms (Planets, Forest, Wood, Drawing Room) with 467 m² total event space | Conference space ~770 m² (8288 sq ft) and wheelchair-accessible meeting spaces |
| Accessibility & mobility | Accessible parking and barrier-free facilities; 24-hour front desk | Wheelchair-accessible facilities throughout, elevators, valet and accessible registration |
Shibuya Excel sits inside Shibuya Mark City directly above Shibuya Station and a short walk from the Scramble Crossing and Hachiko Statue.
Choose this hotel if you want maximal convenience for Shibuya sightseeing and rail connections.
Andaz Tokyo Toranomon Hills sits in Toranomon within Toranomon Hills and places you close to Tokyo Tower and the Imperial Palace area.
Choose Andaz for a central-Tokyo hotel that’s a short drive or transit ride from key central attractions while being removed from Shibuya’s crowds.
Shibuya Excel offers 408 rooms in a variety of room types across many floors, with some specialty floors (Ladies’ Floor, Excel Floor).
Good if you want many room choices, family rooms and direct station access rather than large luxury suites.
Andaz has 164 guestrooms with several room-view categories and suites; rooms include minibar items and rainfall showers and deep soaking tubs.
Choose Andaz if you want fewer, more design-focused room choices and higher-end bathroom amenities.
Shibuya Excel has two high-floor restaurants with panoramic Shibuya views plus Estacion Café lounge overlooking the Scramble Crossing.
Good for visitors who want direct Shibuya views and quick access to local dining and nightlife outside the hotel.
Andaz offers three restaurants, a café and a bar/lounge with 24-hour room service options and higher-end dining.
Choose Andaz if hotel dining and bar options are an important part of your stay and you want variety without leaving the building.
Shibuya Excel does not have a swimming pool and focuses on location and meeting facilities rather than wellness amenities.
Not suited for travelers prioritizing poolside or resort-like relaxation.
Andaz provides a full wellness offering including an indoor pool, health club, sauna and a full-service spa.
Choose Andaz when you want an on-site pool and a full spa/wellness program as part of your stay.
Shibuya Excel offers a small fitness room and event/banquet spaces that serve business and group needs more than wellness escapes.
Better for business groups and travelers who prioritize meetings and location over spa services.
Andaz blends wellness, nightlife and social spaces: spa, pool, bar/lounge and restaurants combine for a full-service hotel experience.
Pick Andaz if you want to spend evenings and downtime inside a single hotel that offers dining, nightlife and spa facilities.

Directly above Shibuya Station with immediate access to the Scramble Crossing, Shibuya Sky and shopping.

Andaz has an on-site indoor pool, full-service spa, sauna and steam room for serious wellness time.

Shibuya Excel offers multiple banquet rooms and flexible meeting spaces with free Wi‑Fi in meeting rooms.

Andaz positions itself as a lifestyle luxury hotel with fewer rooms, curated dining and contemporary design.
Shibuya Excel Hotel Tokyu is directly connected to Shibuya Station; Andaz is in Toranomon and requires a short train or taxi ride to reach Shibuya.
Choose Andaz Tokyo Toranomon Hills — it lists an indoor pool and a full-service spa. Shibuya Excel does not have a confirmed swimming pool or standalone spa.
No. Both properties accept guests of all ages; Andaz is not adults-only and Shibuya Excel is family-friendly.
Shibuya Excel has 408 rooms and larger event/banquet capacity across multiple rooms, making it better suited to large groups and conferences; Andaz has 164 guestrooms and sizable conference space but fewer rooms overall.
Explore how Shibuya Excel Hotel Tokyu stacks up against other hotels nearby:
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