How to get to Shibuya Excel Hotel Tokyu from Narita and Haneda
From Narita: the easiest direct option is the airport limousine bus that stops at Shibuya Mark City (same floor as the hotel lobby) and takes about 85–90 minutes. From Haneda: take the airport limousine bus that stops at Shibuya Mark City (40–60 minutes) or use trains into Shibuya Station and walk a few minutes to Shibuya Excel Hotel Tokyu inside Shibuya Mark City.
In this guide
- Hotel location and arrival basics
- Getting here from Narita Airport — airport limousine bus (recommended)
- Getting here from Haneda Airport — airport limousine bus (fast, luggage-friendly)
- Getting here from Narita by train (Narita Express and others)
- By train from Haneda and other rail options
- Taxis, private transfers and what the hotel provides
Hotel location and arrival basics
Shibuya Excel Hotel Tokyu sits inside Shibuya Mark City at 1-12-2 Dogenzaka, directly connected to Shibuya Station. The hotel lobby and Estacion Café are on the 5th floor and the front desk operates 24 hours.
Because the hotel links directly into Shibuya Station, arriving by train will leave you a short walk from the central ticket gates; arriving by airport limousine bus stops at the same 5th-floor area as the lobby.
- Address: 1-12-2, Dogenzaka, Tokyo, Tokyo-to, 150-0043, JP
- Front desk: 24-hour service (located on the 5th floor)
- Hotel entry connects to Shibuya Station via Shibuya Mark City
| Feature | Note |
|---|---|
| Direct station access | Shibuya Station (JR, Tokyo Metro, Tokyu lines) |
| Lobby / Bus stop | 5th floor (same floor as Estacion Café) |
| Front desk hours | 24 hours |
Getting here from Narita Airport — airport limousine bus (recommended)
A public airport limousine bus runs directly between Narita Airport and Shibuya Mark City; the bus stop is on the same floor as the hotel lobby. Travel time is typically about 85–90 minutes, depending on traffic.
The limousine bus is a public service (not a private hotel shuttle). Buses usually load at the airport’s designated limousine-bus bays; check the airport timetable on the day of travel for departure times and any schedule changes.
- Bus: Narita ⇄ Shibuya Mark City (stop on hotel floor)
- Typical time: about 85–90 minutes (subject to traffic)
- Useful when you have luggage or prefer a single-seat ride to the hotel
| Step | What to expect |
|---|---|
| At Narita | Find the limousine-bus departure area and board the bus to Shibuya |
| On arrival | Bus stops at Shibuya Mark City — you’ll be on the same floor as the hotel lobby |
| Travel time | About 85–90 minutes (traffic-dependent) |
Getting here from Haneda Airport — airport limousine bus (fast, luggage-friendly)
A limousine bus runs from Haneda Airport to Shibuya Mark City with a stop at the hotel area; scheduled travel time is typically 40–60 minutes depending on route and traffic. This is a public airport bus rather than a private hotel transfer.
If you prefer trains, you can also take Haneda’s rail options into central Tokyo and transfer to a line serving Shibuya Station, then walk into Shibuya Mark City to reach the hotel.
- Bus: Haneda ⇄ Shibuya Mark City (stop on hotel floor)
- Typical time: about 40–60 minutes (traffic-dependent)
- Alternative: rail into central Tokyo, then transfer to a train that stops at Shibuya
| Option | Best for |
|---|---|
| Limousine bus | Direct, luggage-friendly, fewer transfers |
| Train | Often faster off-peak; useful if you prefer rail travel or need a cheaper option |
Getting here from Narita by train (Narita Express and others)
The Narita Express (N'EX) runs from Narita Airport to major Tokyo stations and includes direct trains that can take you to Shibuya Station. Total rail travel time via N'EX to Shibuya is roughly 90–110 minutes depending on connections.
From Shibuya Station, the hotel is a short 3–5 minute walk from the station ticket gates into Shibuya Mark City. Trains are a good option when traffic is heavy or you prefer a predictable schedule.
- Train: Narita → (Narita Express) → Shibuya Station
- Typical time: roughly 90–110 minutes total (changes possible)
- From Shibuya Station ticket gate: walk ~3–5 minutes to the hotel inside Shibuya Mark City
| Leg | Typical duration |
|---|---|
| Narita to Tokyo / Shibuya by N'EX | ~90–110 minutes (total to Shibuya) |
| From Shibuya ticket gate to hotel | ~3–5 minute walk into Shibuya Mark City |
By train from Haneda and other rail options
Haneda is well served by trains (including monorail and Keikyu lines) into central Tokyo; from there take a service that stops at Shibuya Station. Exact routes and transfer points depend on your chosen train provider and schedule.
Because Shibuya Excel Hotel Tokyu connects directly to Shibuya Station via Shibuya Mark City, once you arrive at Shibuya Station you follow signage toward Shibuya Mark City and the hotel entrance on the station-linked levels.
- Typical flow: Haneda → (rail to central Tokyo) → train to Shibuya Station → walk to Shibuya Mark City
- From Shibuya ticket gates, the hotel walk is approximately 3 minutes
- Use rail if you want to avoid road traffic or if bus schedules do not fit your arrival time
| Choice | When to use it |
|---|---|
| Rail (from Haneda) | When you prefer a fixed schedule or lighter traffic risk |
| Limousine bus (from Haneda) | When you want a direct single-vehicle transfer with luggage |
Taxis, private transfers and what the hotel provides
Shibuya Excel Hotel Tokyu does not advertise a private hotel airport shuttle; public limousine buses stop at Shibuya Mark City. Travelers can arrange taxis or private paid transfers from either airport if they prefer door-to-door service.
If you arrive late (after midnight) or expect an unusually late flight arrival, the hotel advises contacting the property in advance — some booking sites note guests arriving after midnight should notify the hotel at least one day ahead.
- No confirmed private hotel airport shuttle; public limousine buses do stop at the hotel
- Taxis and private paid transfers are available from the airports (not hotel-operated)
- If arriving after midnight, consider contacting the hotel in advance
| Service | Hotel note |
|---|---|
| Public limousine bus | Stops at Shibuya Mark City (hotel floor) |
| Private hotel shuttle | Not offered (use public bus or taxi) |
| Taxi / private transfer | Door-to-door; passenger pays the carrier |
